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Shipping & Returns

To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Illuminate Your Environment

For over twenty years, Louie Lighting has been dedicated to personalized service and expertise, offering top brand names like RAB Lighting, Hadco Lighting, SPJ Lighting, Jeremiah Lighting, Lumiere Lighting, Fortuny Lighting and more at competitive prices that are 100% guaranteed.

We deliver our services to consumers, designers, and trade professionals both nationally and internationally. Our customers receive the highest quality light fixtures, ceiling fans and dimmer switches with prompt service and excellent support. You’ll find a vast selection of lighting solutions for residential, hotel, restaurant, outdoor and landscape lighting needs including post lights, in ground lights, cable and track lighting, led lighting and more at Louie Lighting.

Arie Designs, our custom lighting division, provides design services and products for numerous projects worldwide. Our custom lighting projects encompass the broadest spectrum including historical sites (Wailing Wall Tunnels - Jerusalem, Israel), corporate office spaces (Sky Harbor Rental Car Terminal – Phoenix, AZ), retail, hospitality (Lucky Brand – Beverly Hills, CA), residential, outdoor and landscape (King Solomon Hotel – Eliat, Israel) to list but a few. To learn more about lighting see ourLighting Glossary

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