The following manufacturer's products cannot be returned or are subject to heavy re-stocking fees + the freight charges to customer if were shipped for free. (please see individual product pages for details on each manufacturer or contact customer service):
- Bruck Lighting - 25%
- Eurofase - 25%
- First Light - 25%
- Fire Farm- 35%
- Forecast - 50%
- Fortuny Venetia Studium - 75%
- Hadco - up to 50%
- Hinkley - 25%
- Hunter Fan - 10% and Return within 30 days
- lluminating Experiences - 50%
- Kane Shrader - 25%
- Kichler - 25%
- Grok & Jesco Lighting - 30%
- LBL Lighting - 20%
- Leucos -Non-defective: RGA within 30 days restocking fee 30%, after 30 days restocking fee 35%(Fixture should not be installed and in original packaging. No returns on custom made items.)
- Lumiere a minimum 35% handling and factory inspection charge
- Matthews Fan - Up to 75%
- Modernica George Nelson Bubble Lamps- NO RETURNS ACCEPTED
- Modern Fan - 20%
- Oggetti- up to 30% restocking fees
- Period Arts Fan - 20%
- RAB Lighting- 30%
- SPJ Minimum 30% restocking fees
- Studio Italia Design- 35%
- Techno Lite - Techno Magnet - Any returns are for replacement only
- Translite Sonoma - 50%
- Tech Lighting - 20%
- Ultra Lights - 75%