By purchasing from Louie Lighting Inc., I am certifying that I have read and understand the Louie Lighting Inc. terms and conditions of sale listed herein. Please make note of the following Terms and Conditions.
Outside the 48 states and International Shipping
For online orders that are to be shipped to a location outside of the 48 states, shipping costs that are displayed on the web site are not valid and our customer service representative will contact you with a specific shipping quote for your approval. At that time, you may either accept or decline the order. You are under no obligation to complete an order if you feel the International shipping fees are more than what you would like to pay. If you decide to cancel the order it is not a problem as we have not yet charged your credit card in any amount. When your order is received a "pre-authorization" is applied and we will only charge International orders after we have contacted you and received confirmation that you agree and approve all International shipping fees.
Louie Lighting Inc. will ONLY ship to a name and address that matches the billing name and address of the credit card holder. Complete address verification is necessary before any International orders are shipped.
All online orders are to be on a pre-paid basis, in US dollars, by the following payment methods: credit card, Paypal, Cashier Check, Money Order or Wire Transfer. ** PayPal payments are not accepted for international orders, please choose another payment method.
For Credit Card orders from outside of the US or Canada, if you are a first time mail order or online customer, or if you are using a new or different credit card for the first time at LouieLighting.com, upon completing your on-line order, you must fax or scan and email, a copy of both sides of your credit card to USA-480-607-5207.
International orders by credit card will be approved only if shipping address is the same as the credit card billing address. Please include the order number (that you will get when completing your order) along with the copy of your card. Your card will be charged & the merchandise committed upon submission of your order.
Please provide us with both your personal telephone number where we may reach you directly AND the telephone number of the issuing bank credit card (usually located on the back of the credit card). Also provide the issuing bank telephone number as well as any other details.
If you have previously ordered online or by phone/fax with this credit card and it is already on file, no fax is required. (Note: If you have ordered before, please use exactly the same name, address and phone number information.
International orders will be processed only after funds have been cleared and deposited into Louie Lighting bank account. All sales are final and no returns will be accepted unless items are defective and under manufacturers warranty.
Louie Lighting Inc. reserves the right to update or change these polices without notice or publication.
Payment is accepted by US dollar Wire Transfer.
Pricing is based on the quote as a whole and is good for thirty (30) days from the date listed above and is pending manufacturer pricing, which are subject to change without notice.
Return of Defective or Wrong Items
All damages, defects and/or receipt of incorrect items must be reported to Louie Lighting within 10 days of delivery date. Please follow the steps below so that we may resolve any issues as quickly as possible.
Return of Non-Defective Items
Un-installed and re-saleable products in their original condition and packaging may be returned. All requests for returns or exchanges of non-defective items must be received within 10 days from the date of receipt of items. Please follow the steps below.
Non-Returnable Products and Orders
The following types of products/orders are not eligible for returns
Louie Lighting Inc. shall apply Finance Charges to any payment that is past due including but not limited to payments past due according to a detailed payment plan, non sufficient funds checks, payments made by credit card or other method that are inappropriately charged back or in any way not honored by the card issuer or any other instance in which payment is delayed beyond the date of order or otherwise agreed upon due date. Finance Charges in the amount of 1.75% per month (corresponding ANNUAL PERCENTAGE RATE 21.0%) are applied to all invoices with balances past due.
Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement, that may not be otherwise resolved without third party involvement, shall be resolved by litigation or arbitration. Louie Lighting Inc. shall at its sole discretion, make the determination as to when dispute, shall be escalated to and resolved by either litigation or arbitration. In the case that Louie Lighting determines arbitration shall be the method of resolution, arbitration that a administered by the American Arbitration Association (AAA) at its Phoenix Regional Office located at 3200 N. Central Ave, Suite 2100 Phoenix, AZ 85012, before one arbitrator. Arbitration shall be administered by AAA pursuant to its Streamlined Arbitration Rules and Procedures. Judgment on the Award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.
Allocation of Fees and Expenses
In the case of Arbitration, The arbitrator may, in the Award, allocate all or part of the costs of the arbitration, including the fees of the arbitrator and the reasonable attorneys' fees of the prevailing party. In the case of any legal action, the "losing party" shall be liable to the prevailing party for all reasonable fees and expenses incurred by the prevailing party in the prosecution or defense of the action.
By purchasing from Louie Lighting Inc., I am certifying that I have read and understand the Louie Lighting Inc. terms and conditions of sale listed herein.